Professionals in Partnership
Testimonials
At Brunel we pride ourselves on responding to our clients' requirements promptly and over the years we have striven to provide all our clients with a good quality service.
Here’s what some of our clients have said:
"Our claim will shortly be settled. It has been handled by James Burgoyne. I found him reliable, disarming, patient, efficient and intelligently tactical during the course of the processing of the claim. I have thanked him personally for his kind assistance, but wanted to pass on to you how impressed we were with him" Chartered Accountants (claims handling)
"I look forward to receiving the appropriate documentation in due course and meanwhile ask you to thank your colleague Sue Cooper for the very professional and efficient and friendly way she dealt with our enquiry" Chartered Building Surveyors
"I ascertained from Dylan Hughes what information he would normally require from a firm and realised that much of the information that he required to see had never been requested from me by my previous broker. In my conversations with Dylan I sensed a greater deal of professionalism and decided that I wanted him to act on my behalf exclusively." Solicitors
"May I take this opportunity to thank you once again for your assistance and indeed you persistence in successfully obtaining professional insurance on our behalf given the short period of time. " Solicitors
"Brunel have a reputation of getting phenomenal deals and other brokers fear them" Household name Insurer
"Now that the dust has settled and our cheque has cleared, may I thank you for all your help. Renewing professional indemnity insurance is always a time-consuming and stressful business, thank you for your calm professionalism, which was much appreciated by all of us at this end." Consulting Engineers
"We cannot begin to thank you enough for all your efforts in the most trying circumstances" Solicitors
"You've been very patient and we're very pleased with the savings you've got for us." Certified Accountants
Finally my thanks to you, and Sue in particular, for your support with managing this years renewal. Independent Financial Advisers
"Again, I"m grateful for your patience – and exceptionally pleased with the service all round" Management Consultants
"I should firstly like to take this opportunity of thanking you most sincerely for a most enjoyable lunch yesterday and for arranging a meeting with the Underwriter. I would confirm that this is the first time that I have ever met the actual underwriter involved in our PI Insurance and the outcome of our meeting was most satisfactory. Once again, thank you both for a most enjoyable lunch and for all the assistance you have given me." Chartered Surveyors (Survey and Valuation)
"I would like to thank you for your prompt and efficient service during the whole of the renewal process which has gone very well" Chartered Architects
"Many thanks for your excellent service and we will pay by cheque again this year." Insurance Brokers
"May I take this opportunity of thanking you and Dylan for all your efforts on our behalf." Solicitors
"Many thanks for your excellent service and attention."Chartered Accountants
"The whole process of enquiry, set up, payment and receiving policy documents all worked extremely smoothly, thank you." Management Consultants
"I would just like to add that to date I have found you to be one of the most professional organisations that I have dealt with and I thank you and your colleagues for your professionalism to date on the handling of our claim." Chartered Surveyor on (claims handling)
"It was a hard decision for us to make as our holding brokers came in with a quotation slightly more and we do have a connection. However, I think meeting the Underwriter with yourself and being able to discuss things with you both was very helpful and we have been impressed by your proactive approach." Independent Financial Advisers
"Thanks millions & millions" Solicitors
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