The acid test of an insurance policy is that it pays out on a loss when called upon. We make sure that we fully understand our clients business and needs to ensure that their policy can be relied upon.

If a claim occurs, our in-house claims team manages the process of agreeing and setting the claim. We are aware that a serious claim against a firm can have an adverse effect on its business and our claims team will dedicate time and effort to work towards a swift and successful outcome.

Because we thoroughly review and agree the policy wording with our clients at the inception of the policy, there will be no surprises about what risks are covered. Our approach is highly proactive; our team understands the market and is prepared to forcibly argue claims on behalf of our clients.

Here’s what some of our clients have said:

"I would just like to add that to date I have found you to be one of the most professional organisations that I have dealt with and I thank you and your colleagues for your professionalism to date on the handling of our claim."
Chartered Surveyors

"Our claim will shortly be settled. It has been handled by James Burgoyne. I found him reliable, disarming, patient, efficient and intelligently tactical during the course of the processing of the claim. I have thanked him personally for his kind assistance, but wanted to pass on to you how impressed we were with him."
Chartered Accountants

“With huge thanks for all of your help and support, despite the Insurers reluctance. I am truly grateful for all of your help with both dealing with the Insurer on my behalf, and of course all of your experience guiding me through the legal maze.”
Architects (Claim settled by Insurers after they initially refused)